Managed IT support
Managed Services is now a very popular way for businesses to buy their IT support services. It gives business a fixed, budget-able and scale-able per device model for guaranteeing their day to day IT support needs will always be fulfilled.
Independent from our full-time and Ad-hoc IT support services; Our IT support Department provides a key range of dedicated managed IT support services and solutions to compliment the skill set of your existing in-house IT resource. The service has been designed so that your organisation does not need to hire ICT staff, our pricing is lower than appropriate in house IT employment costs and offers improved service levels and scope.
Independent from our full-time and Ad-hoc IT support services; Our IT support Department provides a key range of dedicated managed IT support services and solutions to compliment the skill set of your existing in-house IT resource. The service has been designed so that your organisation does not need to hire ICT staff, our pricing is lower than appropriate in house IT employment costs and offers improved service levels and scope.
Technical knowledge & expertise.
With over 4 years experience assisting small and medium sized businesses in and around London, Maxgo is ideally placed to take over the responsibility for the day to day management and operation of your IT systems, allowing you to focus on your core business activities.Our IT Department continues to work closely with independent IT managers and internal IT departments, providing in-depth technical knowledge and experience.
Our Team of highly skilled engineers retain numerous qualifications for a multitude of IT technologies.
Managed IT support - What's Included:
- 24/7 365 Fully Managed IT support
- One stop for all IT issues
- Budgeted IT support
- Covers servers, PCs and laptops
- 15 minute response to remote IT support requests
- 24 x 7 monitoring
- Unlimited day to day IT support for covered equipment
- Unlimited support for your entire network
- Increased efficiency through regularly maintained equipment
- Quarterly Maintenance included in price
- IT strategy meetings
- Secure protection & patch updates
- Performance reporting
- Hardware auditing and reporting
How Managed IT support works
Managed IT support makes it Maxgos' responsibility to ensure that all your computer systems are continuously maintained and run with minimal downtime. We do this by including all day to day IT support labour for covered machines (including onsite, phone, and remote) within the fixed monthly fee.We become your IT department, monitoring your systems remotely and making regular site visits to ensure that everything is working as it should and your IT support investment is really working for you.
